Job Description

Job Description

Job Description

Job Summary:
The World Equestrian Center – Ocala is seeking a gracious and polished  Host to be the welcoming face of  Genievieve’s , our elegant Italian dining concept located within the prestigious Equestrian Manor. This role is ideal for a hospitality professional who embodies warmth, professionalism, and a passion for creating memorable first impressions.

As a Host , you will be responsible for greeting guests with poise and charm, managing reservations with precision, and ensuring a seamless flow of service. You will play a vital role in setting the tone for each guest’s experience, reflecting the World Equestrian Center’s core values of  Quality, Class, and Distinction .

Primary Responsibilities:

• Greet guests with elegance and genuine hospitality, creating a welcoming and refined atmosphere.
• Manage reservations and seating assignments using designated platforms, ensuring optimal flow and guest satisfaction.
• Maintain an organized and visually appealing host stand and entryway.
• Communicate effectively with front-of-house and culinary teams to ensure smooth transitions and timely seating.
• Anticipate guest needs and accommodate special requests with discretion and care.
• Assist with coat check, special occasion recognition, and other personalized touches.
• Monitor wait times and provide accurate, courteous updates to guests.
• Support private dining and special event coordination as needed.
• Always maintain a polished appearance and professional demeanor.
• Uphold cleanliness, safety, and sanitation standards in all guest-facing areas.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.  This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position.

• Ability to stand and walk for extended periods during service hours.
• Comfortable with light lifting and movement of furniture or décor as needed.
• Clear and effective communication in both verbal and written formats.
• Ability to maintain composure and professionalism in a fast-paced environment.

Qualifications, Education, Experience, Skills and Abilities

• Minimum of 1–2 years’ experience in a host or guest service role within an upscale or fine dining environment.
• Exceptional interpersonal and communication skills.
• Familiarity with reservation systems and POS platforms.
• Strong organizational skills and attention to detail.
• Professional appearance and refined demeanor.
• Ability to multitask and remain calm under pressure.
• Experience with special events or private dining coordination preferred.

The World Equestrian Center is managed by  Columbus Hospitality Management ; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.  All applicants will be required to submit to a background check prior to employment.

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